Frequently Asked Questions

Everything you need to know about your Taylor Morris experience.

What is your standard shipping policy?

We offer complimentary standard shipping on all UK orders. International shipping rates are calculated at checkout based on your specific location and preferred delivery speed.

How do I return or exchange an item?

We accept returns within 28 days of purchase, provided the eyewear is in its original condition with all packaging intact. Please visit our returns portal to generate a prepaid shipping label.

Do Taylor Morris sunglasses offer UV protection?

Yes, every pair of Taylor Morris sunglasses features CR39 lenses that provide 100% UVA and UVB protection, ensuring your eyes are fully shielded from sun damage.

What materials are used in your frames?

Our frames are handcrafted using premium Italian cellulose acetate and high-grade stainless steel, featuring bespoke metalwork and durable five-barrel hinges for a lifetime of wear.

Can I have prescription lenses fitted to my frames?

While we do not offer in-house prescription services online, our frames are optical-grade and can be easily fitted with prescription lenses by any qualified optician.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and interest-free installment options via Klarna.