Returns & Exchanges
At Taylor Morris London, we want you to be completely satisfied with your eyewear; therefore, we offer a 14-day return period for all items in their original, unworn condition. Please ensure all protective packaging and tags remain intact to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Eyewear
Carefully place the sunglasses in their original leather case and branded box, ensuring the package is securely sealed for transit.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing